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VIVA: COVID-19 Resource Sharing Resources

Virginia's Academic Library Consortium

This guide has variable layouts and houses the majority of the "sub" pages for VIVA's website.



COVID-19: Resource Sharing Resources

The COVID-19 pandemic has introduced unique challenges for academic interlibrary loan departments. Below are resources brought together by VIVA's COVID-19 Resource Delivery Task Force.


COVID-19 VIVA Resource Sharing Recommendations:

Recommendations from the task force can be found here.

VIVA Library Institutional Statuses:

-The COVID-19 institutional statuses - VIVA ILL institutions spreadsheet is for participating VIVA Libraries to enter their ILL operational statuses during the pandemic. 

Courtesy Returns Messaging to Library Patrons:

-The Courtesy Returns Messaging to Library Patrons document provides Courtesy Returns messaging for VIVA Libraries to use or adapt at their institutions.

Lending Physical Items to VIVA Libraries:

To facilitate lending among VIVA member libraries, the Lending Physical Items to VIVA Libraries document outlines how to edit a deflection in the OCLC Policies Directory that excludes VIVA institutions in the Coronavirus Crisis deflection.

Overdue Notices by ILL System:

-These Overdue Notices by ILL System instructions are intended to assist VIVA ILL Libraries with turning off overdue notices in their ILL systems.

UPS WorldShip: 

-Instructions on using UPS WorldShip, a tool for sending electronic return shipping labels directly to library patrons.

RSCVD (Resource Sharing During COVID-19):

-IFLA and the Open Access Button have collaborated to create Resource Sharing During COVID-19 (  RSCVD (pronounced “received”) lets any librarian at a not-for-profit institution request assistance from a volunteer library in getting access to papers and book chapters.

Lending Indicators:

-Profiled Groups ACOV, BCOV and CCOV: three profiled groups help you identify libraries that can supply electronic documents (ACOV), whole e-books (BCOV), and physical collection lending (CCOV) during the COVID-19 crisis. Setting your library’s Days to Respond for loans provides a visual cue to other libraries about what you are able to supply: 16 days indicates you can supply copies from both print and electronic holdings; 20 days indicates you can provide copies from your electronic collections.

-Video tutorial and slides – Demonstrates two workflows for using ACOV and BCOV profiled groups, setting Days To Respond, and adjusting Deflections.

-Office hour and slides – Q&A on ACOV and BCOV and Mikki Butcher (JMU) provides information about supplying whole e-books.

-To add or remove your library from ACOV or BCOV, complete this short form.

Virtual Learning and Advice:

-COVID-19 and OCLC Services Service Configuration cheat sheet.

-The OCLC virtual town hall, held on April 13th, featured WebJunction and OCLC Research Library Partnership program staff and five guest panelists from public, academic, special, and school libraries who will share their experiences with the shifting landscape, including how libraries are moving services, programming, and learning online.

-Video of OCLC's Managing Your Library's ILL Services During the COVID-19 Crisis: New Profiled Groups and Days-To-Respond Indicators Webinar, March 27, 2020. Slides are also available, as are notes for slides 70-81.

-Virtual Learning Opportunities and Resources for the Interlibrary Loan Community: Provides resources for virtual learning, documentation and practical opportunities for Interlibrary Loan staff.  (You might also want to see the main COVID-19 Telework Resources page.)

Operating Status:

-The OCLC Physical ILL Return and Lending Status Map indicates which participating libraries are accepting physical ILL returns and lending physical items via ILL. Participating libraries may add/update their ILL status on this page.

-COVID-19 - Libraries Closing and Restricted ILL, Tracked by Georgia Southern.

-OCLC Physical Return and Lending Status Form: please fill out this brief form if you'd like libraries to know if your library or mail room is processing physical ILL returns and/or lending physical materials.

Materials Handling and Safety:

This is an evolving topic and new resources, or links within existing resources, will be added as they become available. For safety, please consider verifying resources for the currency of information. 

-Safe Materials Handling Resources - Contains links to documentation by several organizations related to materials handling during the COVID-19 pandemic.

-Video of the CDC's Mitigating COVID-19 When Managing Paper-Based, Circulating, and Other Types of Collections March 30, 2020.

-National Health Library and Knowledge Service COVID-19 Evidence Summaries.

-Conservators weigh in on materials handling during COVID-19 in this article in American LIbraries, How to Sanitize Collections in a Pandemic, Match 27, 2020. 

-IMLS, CDC: On Staff Safety, Handling Paper In COVID-19 Pandemic, published in Library Journal, April 8, 2020.

-REALM Project: Test 1 Results: Testing was conducted by applying the virulent SARS-CoV-2 virus (the virus that causes COVID-19) on five materials held at standard room temperature and humidity conditions:(1) Hardback book cover (buckram cloth); (2) Softback book cover; (3) Plain paper pages inside a closed book; (4) Plastic book covering (biaxially oriented polyester film); (5) DVD case.

-REALM Project: Test 2 Results:  Testing was conducted by applying the virulent SARS-CoV-2 virus (the virus that causes COVID-19) on five materials held at standard room temperature and humidity conditions: (1) Braille paper pages; (2) Glossy paper pages from a coffee table book; (3) Magazine pages; (4) Children's board book; (5) Archival folders.

-REALM Project: Test 3 Results: The REALM project has published the results of the third round of Battelle’s laboratory testing for COVID-19 on five plastic-based materials: talking book USB cassettes, DVDs, storage bags, storage containers, and plexiglass.

--REALM Project: Test 4 Results: The REALM project has published the results of the fourth round of Battelle’s laboratory testing for COVID-19 on five materials held at standard room temperature (68°F to 75°F) and relative humidity conditions (30 to 50 percent): hardback book cover, softcover book cover, plastic protective cover, DVD case, expanded polyethylene foam.

Last updated on September 10, 2020