Virginia's Academic Library Consortium

Resource Sharing Pages

Helpful Resources for Newcomers to VIVA ILL

Are you new to Interlibrary Loan (ILL)? Does it seem like no one in your library knows much about ILL and you're not getting any training? Many of us have been there. Fortunately, the ILL community is very collegial and many resources exist to assist you. Here are some places to get started.

VIVA Resources

• VIVAILL-L: electronic mailing list for VIVA ILL staff
• VIVA Interlibrary Loan Guidelines
• VIVA Resource Sharing Committee Web site
• VIVA members receive a discount from Reprints Desk.  Contact viva@gmu.edu for more information.

Other Interlibrary Loan Guidelines

• Interlibrary Loan Code for the U.S. (rev. 2016) and Explanatory Supplement
• Guidelines for the Interlibrary Loan of Audiovisual Formats (rev. 1998)
• ACRL/RBMS Guidelines for Interlibrary and Exhibition Loan of Special Collections Materials (Approved by the ACRL Board of Directors, January 2012) "The present guidelines are the result of the merger and revision of two earlier guidelines that were developed and approved by ACRL: Guidelines for the Interlibrary Loan of Rare and Unique Materials (1994, rev. 2004) and Guidelines for Borrowing and Lending Special Collections Materials for Exhibition (2005)"
• CONTU Guidelines on Photocopying under Interlibrary Loan Arrangements (copyright guidelines)

Journals

• Journal of Interlibrary Loan, Document Delivery & Electronic Reserve. Published by Haworth Information Press (ISSN: 1072-303X). Available to VIVA members through EBSCOHost.

Training Resources and Product Documentation

• OCLC WorldCat Resource Sharing tutorials 15-45 minute online tutorials showing how to perform ILL operations on the WRS system
• OCLC Product Support Technical support gateway for OCLC based products and services (WRS, ILLiad, etc.)
• ILLiad Documentation If you use ILLiad and/or Odyssey, this is the place to find manuals, FAQs, etc.
• Ariel Documentation Technical information and support gateway for Ariel library-to-library electronic delivery software
• Clio Documentation

Textbooks

Hilyer, L. A. (2006). Interlibrary Loan and Document Delivery: Best Practices for Operating and Managing Interlibrary Loan services in all Libraries . New York: Haworth Information Press. [Also published as Journal of Interlibrary Loan, Document Delivery & Electronic Reserve Vol. 16, issue 1-2, 2006]

Boucher, Virginia . (1997). Interlibrary Loan Practices Handbook. Chicago: American Library Association.

Benchmarking Resources

Jackson, Mary E. (2004). Assessing ILL/DD Services: New Cost-effective Alternatives. Washington, DC : Association of Research Libraries.

Jackson, Mary E. (1998). Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries . Washington, DC : Association of Research Libraries.

Originally compiled by Stuart Frazer for VIVA ILL Forum, July 2008. Updated October 2013.