Virginia's Academic Library Consortium

Resource Sharing Pages

Helpful Resources for Newcomers to VIVA ILL

Are you new to Interlibrary Loan (ILL)? Does it seem like no one in your library knows much about ILL and you're not getting any training? Many of us have been there. Fortunately, the ILL community is very collegial and many resources exist to assist you. Here are some places to get started.

VIVA Resources

• VIVAILL-L: electronic mailing list for VIVA ILL staff
• VIVA Interlibrary Loan Guidelines
• VIVA Resource Sharing Committee
• VIVA members receive a discount from Reprints Desk.  Contact viva@gmu.edu for more information.

Other Interlibrary Loan Guidelines & Resources

• ACRL/RBMS Guidelines for Interlibrary and Exhibition Loan of Special Collections Materials (Approved by the ACRL Board of Directors, October 2023) "This document is a revision of the 2012 ACRL/RBMS Guidelines For Interlibrary And Exhibition Loan Of Special Collections Materials."
• ALA Interlibrary Loan Request Form
• CONTU Guidelines on Photocopying under Interlibrary Loan Arrangements (copyright guidelines)
• Interlibrary Loan Code for the U.S. with Explanatory Text (rev. 2023)
• International Resource Sharing and Document Delivery: Principles and Guidelines for Procedure (2009 revision)

• IFLA Guidelines for Best Practice in Interlibrary Loan and Document Delivery

• Oakley, Meg, Laura Quilter, and Sara Benson. Modern Interlibrary Loan Practices: Moving beyond the CONTU Guidelines. Washington, DC: Association of Research Libraries, August 31, 2020.
• Professional Competencies for Resource Sharing Practitioners
• RUSA Guidelines for Resource Sharing Operations Management Version 2022

Journals

• Journal of Library Resource Sharing. Published by Taylor & Francis Ltd (ISSN: 2691-5979). Available to VIVA members through EBSCOHost.

Training Resources and Product Documentation

• WorldShare Interlibrary Loan Training 
• OCLC Product Support 
• ILLiad Documentation 
• RapidILL: Product Documentation
• Rapido: Product Documentation

Textbooks

Nyquist, C. (2014). Resource sharing today : a practical guide to interlibrary loan, consortial circulation, and global cooperation. Rowman & Littlefield.

Knox, E. (2010). Document delivery and interlibrary loan on a shoestring. Neal-Schuman Publishers.

Weible, C. L., & Janke, K. L. (Eds.). (2011). Interlibrary Loan Practices Handbook (3rd ed.). Chicago: American Library Association.

Benchmarking Resources

Jackson, Mary E. (2004). Assessing ILL/DD Services: New Cost-effective Alternatives. Washington, DC : Association of Research Libraries.

Jackson, Mary E. (1998). Measuring the Performance of Interlibrary Loan Operations in North American Research and College Libraries . Washington, DC : Association of Research Libraries.

Originally compiled by Stuart Frazer for VIVA ILL Forum, July 2008. Updated June 2025.